> For the complete documentation index, see [llms.txt](https://docs.inogic.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.inogic.com/deduped/ai-enabled-data-deduplication-in-dynamics-365-crm/configuration/deduped-ai-integration-inowiz-copilot/configuration.md).

# Configuration

DeDupeD AI Integration, powered by InoWiz, brings enterprise-grade artificial intelligence directly into your Microsoft Dynamics 365 environment to intelligently merge duplicate Dynamics 365 records and sustain long-term Dynamics 365 data accuracy.

By embedding a configurable AI model layer into the deduplication workflow, InoWiz analyses candidate field values across duplicate and subordinate records and recommends the most reliable survivorship choice for each field, eliminating guesswork and reducing manual intervention.

Organizations struggling with duplicate Dynamics CRM data face cascading problems:\
degraded reporting, failed marketing campaigns, and inconsistent customer views. InoWiz addresses these challenges by providing an AI-driven duplicate merge tool for Dynamics 365 that scales with your data volume and continuously improves through prompt customization.

**With AI-driven duplicate merge recommendations, organizations can:**

* Detect duplicate Dynamics 365 records faster
* Improve Dynamics CRM data accuracy
* Simplify Dynamics CRM data cleansing
* Remove duplicate Dynamics 365 data intelligently
* Merge duplicate Dynamics 365 records with confidence
* Improve customer record reliability across CRM systems

This feature is especially useful for organizations managing large volumes of customer, lead, account, or contact data where duplicate Dynamics CRM records can negatively impact reporting, sales productivity, and customer engagement.

**Key Capabilities**

* AI-assisted field-value suggestions when merging duplicate Dynamics 365 records
* Configurable AI models (Azure OpenAI) for enterprise security and compliance
* Prompt engineering interface to fine-tune survivorship logic per business unit
* Role-based access via DeDupeD AI Teams to control who can use AI features
* Token budget management for cost governance across AI operations
* Seamless integration with the existing DeDupeD deduplication pipeline in Dynamics 365

{% hint style="success" %}
For further queries, reach out to us at <crm@inogic.com>
{% endhint %}


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