# Show Duplicates

{% embed url="<https://www.youtube.com/watch?v=uT4fLt8_XK8>" %}

Not only can you detect and prevent duplicate records, but you can even merge duplicate records.&#x20;

With DeDupeD, once you have identified the duplicates, you can remove the duplicates right from the individual record itself by merging them all together. You can select the record you want to keep as a master record while merging so that you can control the information that is retained and removed. This ensures data completeness and prevents data inconsistencies.

In order to merge duplicate records using the DeDupeD UI, follow the steps given below:

* Navigate to **Sales Hub** -> Entity (for.eg. Contact) -> **Select and ope**n the record for which you want to merge duplicates.

<figure><img src="/files/slXbpwqWiU2ArerxgOgq" alt="Merge Duplicates"><figcaption></figcaption></figure>

* Click on **“Show Duplicates”** Button.

<figure><img src="/files/WIoUBgUudXVZhoROs4Sn" alt="Merge Duplicates"><figcaption></figcaption></figure>

* Now you will be able to see all the duplicates for the selected record.

<figure><img src="/files/QnriEkZnsfUVqJlyba4g" alt="Merge Duplicates"><figcaption></figcaption></figure>

* Select the records you want to merge and click on **“Merge”** button.

<figure><img src="/files/mFAVYzXOWCleORhSknSK" alt="Merge Duplicates"><figcaption></figcaption></figure>

* The App also enables you to turn your desired record into Master Record. By simply clicking on the **‘Make Master’** button.

<figure><img src="/files/QQ9xB4utTm4NW8bgxrkR" alt="Merge Duplicates"><figcaption></figcaption></figure>

* Now you will see an alert pop up with the message **“Your whole configuration will be lost if you change the master record. Do you want to proceed?”** The configuration here refers to the configurations done on the DeDupeD UI for filling up the master record fields from the subordinate record fields. Remember, if you want to change the master record because of some customization needs, this previous configuration will be lost. However, if you’re intent is to change the master record, then Click on **“Proceed”.**

<figure><img src="/files/nYrAZqTdUl8LQFpJX6mr" alt="Merge Duplicates"><figcaption></figcaption></figure>

* Now your selected subordinate record will be successfully turned into Master Record.

<figure><img src="/files/puOxKrin9fFMN1BUUYU6" alt="Merge Duplicates"><figcaption></figcaption></figure>

* You can also select subordinate record fields to fill up Master Record fields. As well as see a preview of how your master record will look after the completion of the merge process.

<figure><img src="/files/IHJ1GMylsDuFbmTLvX7A" alt="Merge Duplicates"><figcaption></figcaption></figure>

* Once you are done with setting up the merge process, click on **“Finish”** to merge all the duplicates.

<figure><img src="/files/EkKtkszxxO4MesmRaelg" alt="Merge Duplicates"><figcaption></figcaption></figure>

* Now you will see an alert pop up with the message **“Merge action can't be undone, and it will deactivate all duplicate records and merge them into their respective master records. Are you sure you want to continue?”** Click on **“Continue”** to proceed.

<figure><img src="/files/68hI4B7gL6HEuDsCsTFF" alt="Merge Duplicates"><figcaption></figcaption></figure>

* Click on **‘OK’** to close the pop up.

<figure><img src="/files/kENHg6zdknIUUFBNogTd" alt="Merge Duplicates"><figcaption></figcaption></figure>

* Now all the selected fields from the duplicates will be merged with the master, and duplicate records will be inactivated.

<figure><img src="/files/h3hONwvr9ObTVndkSWnD" alt="Merge Duplicates"><figcaption></figcaption></figure>

{% hint style="info" %}
**Note: You can merge up to 10 records at once using DeDupeD UI.**
{% endhint %}


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