# Configuring Azure Details

To configure the **LiveChat4Dynamics** app, first go to Microsoft Azure Account. Navigate to the Subscription tab.

<figure><img src="/files/GK9GZJFVwAYZNv8VfvJp" alt=""><figcaption></figcaption></figure>

Click on your available subscription name.

<figure><img src="/files/0emEJs6MWxMpYWlrZhY4" alt=""><figcaption></figcaption></figure>

Copy the Subscription ID which needs to be added in CRM Configuration.

<figure><img src="/files/l25HlbeJGZiPI8ofjQld" alt=""><figcaption></figcaption></figure>

Now navigate to Microsoft Entra ID to register the application.

&#x20;While registering provide the application name as **“LiveChat4Dynamics”**.

&#x20;Under **“Supported account type”,** select Single Tenant as given in the picture below and click on the Register button.

<figure><img src="/files/IsDmYxDgYUiZZooQxgcQ" alt=""><figcaption></figcaption></figure>

After successful registration, it will display Essential details, including the Client ID and Tenant ID of the application, which need to be entered in CRM Configuration.

<figure><img src="/files/eg2mDiFVh8ulVbTgE3cS" alt=""><figcaption></figcaption></figure>

Now, for API permission, first click on Azure Communication Services under API Permission tab.

<figure><img src="/files/eIwJYvE4qej8dZNx3Vyi" alt=""><figcaption></figcaption></figure>

Select the **TeamManageChats** option as LiveChat4Dynamics is a medium for message communication and does not support call functionality.

<figure><img src="/files/IniCVu4FPgFpIBPNE3Ed" alt=""><figcaption></figcaption></figure>

&#x20;Now, navigate to **‘Azure Service Management’.**

<figure><img src="/files/1HdZFaxFG0VF1HAfpC4M" alt=""><figcaption></figcaption></figure>

Select **‘API permissions’** and click on **‘Add Permission’.**

<figure><img src="/files/nylJSPV8y6kt8RwjScBL" alt=""><figcaption></figcaption></figure>

Once all permissions are granted, you can see a list of all the permissions as shown below.

Now navigate to the **‘Certificate and Secret’** tab and click on the **‘Client Secret’** option as shown below.

Add the details of **‘Description’** and **‘Expires’.**

<figure><img src="/files/L7LwjHmNTlMkpYojKLXD" alt=""><figcaption></figcaption></figure>

Once the client secret is added by clicking on the **“Add”** button you will see the details as shown below.

Copy the value field that will be used while the CRM Configuration

<figure><img src="/files/wsaSMDkBgpmp583rbTaK" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
For further queries, reach out to us at <crm@inogic.com>
{% endhint %}


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