# Configuring Azure Details

To configure the **LiveChat4Dynamics** app, first go to Microsoft Azure Account. Navigate to the Subscription tab.

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Click on your available subscription name.

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Copy the Subscription ID which needs to be added in CRM Configuration.

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Now navigate to Microsoft Entra ID to register the application.

&#x20;While registering provide the application name as **“LiveChat4Dynamics”**.

&#x20;Under **“Supported account type”,** select Single Tenant as given in the picture below and click on the Register button.

<figure><img src="https://272130504-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M0QoyqUVI8_HaZ9FOSL%2Fuploads%2FnHlVdpqisMuNjj11OQET%2F9.png?alt=media&#x26;token=6dabbb6f-d4b2-49d9-9b4d-b77a687d79b2" alt=""><figcaption></figcaption></figure>

After successful registration, it will display Essential details, including the Client ID and Tenant ID of the application, which need to be entered in CRM Configuration.

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Now, for API permission, first click on Azure Communication Services under API Permission tab.

<figure><img src="https://272130504-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M0QoyqUVI8_HaZ9FOSL%2Fuploads%2F9RZ7dUgQwd5T3Yy75Z6S%2F14.png?alt=media&#x26;token=3ca6c929-53ad-40d8-ba5e-aa1d9a82d7da" alt=""><figcaption></figcaption></figure>

Select the **TeamManageChats** option as LiveChat4Dynamics is a medium for message communication and does not support call functionality.

<figure><img src="https://272130504-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M0QoyqUVI8_HaZ9FOSL%2Fuploads%2FSq3PP65Iw1P9PPZ3AFFP%2F16.png?alt=media&#x26;token=ca29c912-38b2-44cf-b2c6-b0d022bf77c1" alt=""><figcaption></figcaption></figure>

&#x20;Now, navigate to **‘Azure Service Management’.**

<figure><img src="https://272130504-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M0QoyqUVI8_HaZ9FOSL%2Fuploads%2Fkjc9U4YURxe1obUa8Sby%2F19.png?alt=media&#x26;token=867e098d-01a8-4faf-a027-534dbc0e318a" alt=""><figcaption></figcaption></figure>

Select **‘API permissions’** and click on **‘Add Permission’.**

<figure><img src="https://272130504-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M0QoyqUVI8_HaZ9FOSL%2Fuploads%2FLxvr8OsTMmP9sR5owfZ0%2F23.png?alt=media&#x26;token=01865a88-84c7-4b0e-b001-e96ffb41b49a" alt=""><figcaption></figcaption></figure>

Once all permissions are granted, you can see a list of all the permissions as shown below.

Now navigate to the **‘Certificate and Secret’** tab and click on the **‘Client Secret’** option as shown below.

Add the details of **‘Description’** and **‘Expires’.**

<figure><img src="https://272130504-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M0QoyqUVI8_HaZ9FOSL%2Fuploads%2F3RJGdflvwKV0iBqToEfn%2F25.png?alt=media&#x26;token=d953a302-3d80-4d04-ac3a-a3fcea95947a" alt=""><figcaption></figcaption></figure>

Once the client secret is added by clicking on the **“Add”** button you will see the details as shown below.

Copy the value field that will be used while the CRM Configuration

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{% hint style="success" %}
For further queries, reach out to us at <crm@inogic.com>
{% endhint %}
