Configuring LiveChat4Dynamics

Below is a step-by-step guide to help you with the configuration:

Click +New to add a New Configuration.

Fill Azure Details:

Client ID: Copy from the registration step under the “Overview” tab.

Client Secret: Copy from the last step of “Configuration of Azure Details” under the “Certificate and Secrets” tab.

Tenant ID: Copy from the registration step under the “Overview” tab.

Subscription ID: Copy from the “Add Contributor Role” section under the subscription tab.

Resource Group Name: The unique name of the resource group.

Communication Service Name: The unique name of the communication service

Callback URL: Provide callback URL.

Storage Account Name: Provide a Unique storage account name

Fill Communication Medium Information:

Name: Provide a Unique Name for the communication medium

Medium: Select “LiveChat”

Description: Describe the communication medium as per your business needs.