Theme Setting

Customize the LiveChat4Dynamics chat widget UI as per your organization’s needs.

Steps to customize chat widget:

• Navigate to LiveChat4Dynamics app -> Configurations -> Select Theme Setting -> General Tab.

• Fill in the Details:

  • Default Agent Name: Enter the name of your customer service agent (e.g., John Carrey).

  • Default Agent Designation: Enter the designation of the representative (e.g., Customer Service Representative).

  • Logo URL: Enter your organization’s hosted logo url.

  • Welcome Message: Type a greeting message (e.g., Just fill out the form below to start chatting with us!)

• Go to Theme Tab.

• Use these options to customize the chat widget.

  • Select Section: Select the Section you want to Customize (e.g., Header).

  • Font Size: Select your desired font size (e.g., 20).

  • Font Family: Select your desired font family (e.g., Arial).

  • Font Color: Select your desired font color (e.g., White).

  • Background Color: Select your desired background color (e.g., Black).

  • Show Watermark: You can turn the toggle off or on, to display or hide your watermark on the chat widget (e.g., here we have kept the toggle off).

• Once you are done customizing the chat widget “Save” the changes.

• Now “Publish” your customizations.

To see the result of this configuration, click here.