Theme Setting
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Customize the LiveChat4Dynamics chat widget UI as per your organization’s needs.
Steps to customize chat widget:
Navigate to LiveChat4Dynamics app -> Configurations -> Select Theme Setting -> General Tab.
Fill in the Details:
Default Agent Name: Enter the name of your customer service agent (e.g., John Carrey).
Default Agent Designation: Enter the designation of the representative (e.g., Customer Service Representative).
Logo URL: Enter your organization’s hosted logo url.
Welcome Message: Type a greeting message (e.g., Just fill out the form below to start chatting with us!)
Go to Theme Tab.
Use these options to customize the chat widget.
Select Section: Select the Section you want to Customize (e.g., Header).
Font Size: Select your desired font size (e.g., 20).
Font Family: Select your desired font family (e.g., Arial).
Font Color: Select your desired font color (e.g., White).
Background Color: Select your desired background color (e.g., Black).
Show Watermark: You can turn the toggle off or on, to display or hide your watermark on the chat widget (e.g., here we have kept the toggle off).
Once you are done customizing the chat widget “Save” the changes.
Now “Publish” your customizations.
To see the result of this configuration, .
