Next Best Action - Prerequisite

Installation of NBA AI/ML Engine

The NBA AI/ML Engine is a powerful Azure-based application designed to simplify and accelerate AI-driven recommendations for Dynamics 365 CRM users. It installs directly into the customer’s Azure subscription and automatically provisions all required resources with pre-configured settings, enabling users to start generating Next Best Action recommendations without requiring deep technical expertise.

Why You Need It

• To provision all resources required by the Next Best Action solution and enable AI-driven recommendations for your CRM records.

• Active Microsoft Azure subscription is required to download and deploy the NBA AI/ML Engine Azure application.

• Get the NBA AI/ML Engine app to start generating contextual, explainable, and outcome-driven guidance inside Dynamics 365 CRM.