Uninstallation of Next Best Action

To uninstall the solution from Power Apps, follow the simple steps given below:

Check Dependencies

  • Click on Solutions -> Select Next Best Action solution.

  • Click Show Dependencies.

  • Review the listed dependencies and remove them using the steps provided below.

Delete Configuration Records

Delete Components

  • Once the dependencies are removed, you can uninstall the solution from the Power Apps and Dynamics 365 CRM environment.

To uninstall the solution, follow the simple steps given below:

Uninstall from Power Apps

To uninstall the solution from Power Apps, follow the simple steps given below:

  • A pop-up will appear asking for your confirmation → Click on Delete, and the solution will be uninstalled from your environment.

Uninstall from Classic UI

To uninstall the Next Best Action solution from Classic UI, follow the simple steps given below:

  • Navigate to Settings --> Solutions

  • Select Next Best Action solution -> Click Delete.

  • A pop-up will appear asking for your confirmation.

  • Click on OK and the solution will be uninstalled from your environment.

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