# Uninstallation of Next Best Action

To uninstall the solution from Power Apps, follow the simple steps given below:

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**Check Dependencies**&#x20;

* Go to [make.powerapps.com.](https://make.powerapps.com/)
* Click on Solutions -> Select Next Best Action solution.
* Click Show Dependencies.
* Review the listed dependencies and remove them using the steps provided below.

<figure><img src="https://272130504-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M0QoyqUVI8_HaZ9FOSL%2Fuploads%2FCmnnz7DMeM93UbBMoKtM%2F1.%40Solution%20Dependency.png?alt=media&#x26;token=a55c5700-f68a-46a3-8e99-a70b77c016ed" alt=""><figcaption></figcaption></figure>

**Delete Configuration Records**

<figure><img src="https://272130504-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M0QoyqUVI8_HaZ9FOSL%2Fuploads%2Fz9wH5I6AlmGnVbSLkZTv%2F2.%40DeleteConfiguration.png?alt=media&#x26;token=d1db2004-ed59-4896-b16a-6361e3e7d687" alt=""><figcaption></figcaption></figure>

**Delete Components**

<figure><img src="https://272130504-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M0QoyqUVI8_HaZ9FOSL%2Fuploads%2FQQCTn1ZJWhXX5AZRLceo%2F3.%40ComponentDeletion.png?alt=media&#x26;token=7dc39975-1a6d-4743-a1ec-164a247b33b3" alt=""><figcaption></figcaption></figure>

* Once the dependencies are removed, you can uninstall the solution from the **Power Apps** and **Dynamics 365 CRM** environment.

<figure><img src="https://272130504-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M0QoyqUVI8_HaZ9FOSL%2Fuploads%2F6yIWdxDiSaqxOcGZZbo6%2F4.0%40DependenciesGotCleared.png?alt=media&#x26;token=ea2f17a4-010f-46d3-b91d-6378d93ce3eb" alt=""><figcaption></figcaption></figure>

To uninstall the solution, follow the simple steps given below:

### Uninstall from Power Apps

To uninstall the solution from Power Apps, follow the simple steps given below:<br>

* Go to [https://make.powerapps.com](https://make.powerapps.com/).<br>
* In Solutions, select the **Next Best Action** Solution → Click on **Delete.**

<figure><img src="https://272130504-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M0QoyqUVI8_HaZ9FOSL%2Fuploads%2FEGFQpDX1gYVvzrWFxTTT%2F4.%40SolutionDeletion_UCI.png?alt=media&#x26;token=f483360e-76a4-4fd0-aaf5-91e2d05e1387" alt=""><figcaption></figcaption></figure>

* A pop-up will appear asking for your confirmation → Click on **Delete,** and the solution will be uninstalled from your environment.

<figure><img src="https://272130504-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M0QoyqUVI8_HaZ9FOSL%2Fuploads%2FmhW7UnprzZ63ZLhMtdh7%2F4.1%40SolutionDeletionconfirmation.png?alt=media&#x26;token=3fd7cdf1-d49f-4f5c-84a9-266a71d47768" alt=""><figcaption></figcaption></figure>

### Uninstall from Classic UI

To uninstall the Next Best Action solution from Classic UI, follow the simple steps given below:<br>

* Navigate to **Settings** --> **Solutions**

<figure><img src="https://272130504-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M0QoyqUVI8_HaZ9FOSL%2Fuploads%2FcmyOqEuDqrrqQWAeSKce%2F4a.%40Classic_ClassicSetting.png?alt=media&#x26;token=490da918-86a1-459c-8cb6-e2dc1499614c" alt=""><figcaption></figcaption></figure>

* Select **Next Best Action** solution -> Click **Delete.**
* A pop-up will appear asking for your confirmation.

<figure><img src="https://272130504-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M0QoyqUVI8_HaZ9FOSL%2Fuploads%2FLuHLzAEBbSPUQUz8kDjW%2F4b.%40classic_SolutionDeletion.png?alt=media&#x26;token=9eb9fb52-b3bc-4534-8124-7806f077a40c" alt=""><figcaption></figcaption></figure>

* Click on **OK** and the solution will be uninstalled from your environment.

<figure><img src="https://272130504-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M0QoyqUVI8_HaZ9FOSL%2Fuploads%2FtKY1JmATOlpFStVAr1fa%2F4c.%40classic_SolutionDeletionconfirmation.png?alt=media&#x26;token=39c5155e-3a5d-410c-b50f-351220904b29" alt=""><figcaption></figcaption></figure>
