# Access Messaging UI When “Customer” of Messaging Session Is Set

For Example: If a Contact record is associated as “To” to a particular session, then here is how you can access Message UI from the Contact record. To do so, there are two approaches to access Messaging UI for “Customer”.

[**Approach 1 (Adding a Tab)**](https://docs.inogic.com/textsms4dynamics/configuration/access-chat-ui-on-crm-records/access-messaging-ui-when-customer-of-messaging-session-is-set/approach-1-adding-a-tab)

[**Approach 2 (Without a Tab)**](https://docs.inogic.com/textsms4dynamics/configuration/access-chat-ui-on-crm-records/access-messaging-ui-when-customer-of-messaging-session-is-set/approach-2-without-adding-tab)