> For the complete documentation index, see [llms.txt](https://docs.inogic.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.inogic.com/textsms4dynamics/configuration/configuring-whatsapp4dynamics.md).

# Configuring TextSMS4Dynamics

Configuring TextSMS4Dynamics is a straightforward process that involves setting up the integration of Messaging Service and Microsoft Dynamics 365.

**Below is a step-by-step guide to help you with the configuration:**

* Click **+New** to add a New Configuration.

<figure><img src="https://272130504-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M0QoyqUVI8_HaZ9FOSL%2Fuploads%2FfYHmgkPriny0EqvfvYk7%2F8A.png?alt=media&amp;token=7b42a2ae-1221-413c-8cd0-ea6c537cada5" alt=""><figcaption></figcaption></figure>

* In General Tab, add the details such as Mobile Number, Description, etc.

<figure><img src="https://272130504-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M0QoyqUVI8_HaZ9FOSL%2Fuploads%2FMovXgarAUZVGOE0URgID%2F8B.png?alt=media&amp;token=e1a6f6f7-d567-414f-897b-8b84cec76de2" alt=""><figcaption></figcaption></figure>

* This section requires you to add a Twilio Account SID, Auth Token, and Callback URL which will allow the CRM to communicate with the Twilio platform. You can obtain them by creating a Twilio account.

{% hint style="info" %}
**Note:**&#x20;

* For testing purposes, you can create a Twilio Sandbox Account, as explained further.
  {% endhint %}

{% hint style="success" %}
For further queries, reach out to us at <crm@inogic.com>
{% endhint %}