InoWiz – AI Text Rephrase Panel
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The Text Rephrase Panel in WhatsApp4Dynamics provides AI-assisted writing capabilities to enhance the clarity, tone, and grammatical accuracy of agent responses. This feature is designed to support consistent, professional communication across customer interactions within Dynamics 365.
Functionality Overview:
Rephrase Messages: Allows agents to generate alternative versions of a selected text segment to improve clarity or restructure the message without altering its meaning.
Tone Adjustment: Offers options to refine the tone of the message (e.g., formal, polite, concise) to align with organizational communication standards.
Spell and Grammar Check: Automatically detects and highlights spelling and grammatical errors, with suggestions for correction, ensuring messages are linguistically accurate and professional.
Readability Enhancements: Provides recommendations to simplify or enhance the readability of complex sentences for improved customer comprehension.
