Copy URL from Power Automate Flow

Before proceeding with the Configuration, you need to copy the URL of Power Automate Flow – “Real-Time Chat Logging” which is shipped in our solution and paste it into the Configuration field of Sandbox Setting in Twilio.

Note: If this step is not performed, you will not be able to receive any messages on the CRM.

  • Go to Power Automate in Dynamics 365.

  • Choose the environment in which the Solution is imported.

  • In the list of Solutions, click WhatsApp4Dynamics.

  • WhatsApp4Dynamics Solution will open, then navigate to Cloud Flows and click Real-time Chat Logging.

  • Click on the Edit button inside Real-time Chat Logging in My Flows.

  • Copy the HTTP POST URL.

  • Paste the URL in the Sandbox Configuration section to send and receive messages from the Sandbox to your Application.

  • The same URL will be pasted on the “When a message comes in” section as well as the “Status callback URL”. Both the Method dropdown tab should be POST.

  • Click Save to save the URLs pasted.

For further queries, reach out to us at

Last updated