# Copy URL from Power Automate Flow

Before proceeding with the Configuration, you need to copy the URL of Power Automate Flow – “**Real-Time Chat Logging**” which is shipped in our solution and paste it into the Configuration field of Sandbox Setting in Twilio.

{% hint style="info" %}
**Note: If this step is not performed, you will not be able to receive any messages on the CRM.**
{% endhint %}

<figure><img src="/files/rlGiNDFbbSikyjv9K9gW" alt=""><figcaption></figcaption></figure>

* Go to **Power Automate** in Dynamics 365.

<figure><img src="/files/5TMdgSGYdjfNRktM2Hx7" alt=""><figcaption></figcaption></figure>

* Choose the environment in which the **Solution** is imported.

<figure><img src="/files/YpzsYGovAKYG7g7XzKkA" alt=""><figcaption></figcaption></figure>

* In the list of **Solutions**, click **WhatsApp4Dynamics**.

<figure><img src="/files/xIdVnyrTnjnVV1UcdPmj" alt=""><figcaption></figcaption></figure>

* WhatsApp4Dynamics Solution will open, then navigate to **My Flows** and click **Real-time Chat Logging.**

<figure><img src="/files/Bhzph4uWfDJjrLlelZyH" alt=""><figcaption></figcaption></figure>

* Click on the **Edit button** inside **Real-time Chat Logging** in **My Flows.**

<figure><img src="/files/I7U4O9LPInnWnee3PGAR" alt=""><figcaption></figcaption></figure>

* When the flow opens, always click on the first step of the flow.

<figure><img src="/files/J6BtzHY3PdtLXMc2KcgW" alt=""><figcaption></figcaption></figure>

* Copy the **HTTP URL.**

<figure><img src="/files/7hiELWVQqu1fSVkXJImc" alt=""><figcaption></figcaption></figure>

* Paste the URL in the **Sandbox Configuration** section to send and receive messages from the Sandbox to your Application.
* The same URL will be pasted on the “**When a message comes in**” section as well as the **“Status callback URL”**. The Method dropdown menu should be set to POST.

<figure><img src="/files/RKfQlvxinWjUWeVIKHyo" alt=""><figcaption></figcaption></figure>

* Click **Save** to save the URLs pasted.
* Return to the **Twilio Home page.**
* Click on **Services** -> Select **Messaging Service SID**.

<figure><img src="/files/HFKjuohSgubQH9EciYYm" alt=""><figcaption></figcaption></figure>

* A new **Sitemap** will appear -> Choose **Integration**.

<figure><img src="/files/uoYWYyrltSJevRCw4ErK" alt=""><figcaption></figcaption></figure>

* Select the **3rd option** – **Send a Webhook.**

<figure><img src="/files/sBmYaNZXCv7wEQyub6qh" alt=""><figcaption></figcaption></figure>

* Paste the **HTTP URL** in the **Fallback** and **Request URL** fields. Both the Method dropdown tab should be set to **POST**.
* Also, paste the **HTTP URL** in the **Callback URL** field.
* Click **Save** and then **Validate**.

{% hint style="info" %}
**Note: It may take 1 or 2 minutes to validate, and you will receive a notification once the validation is complete.**
{% endhint %}

{% hint style="success" %}
For further queries, reach out to us at <crm@inogic.com>
{% endhint %}


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