> For the complete documentation index, see [llms.txt](https://docs.inogic.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.inogic.com/whatsapp4dynamics/configuration/validate-configuration.md).

# Validate Configuration

After entering the required Twilio or WhatsApp Business API (WABA) details in the WhatsApp4Dynamics Configuration, the configuration must be validated to ensure that the integration is set up correctly.

### **Steps to Validate Configuration**

**Step 1: Open Configuration**

Navigate to: WhatsApp4Dynamics → Configurations

Open the required Configuration record.

**Step 2: Enter Provider Details**

Based on the selected provider, enter the required details.

### For Twilio

Enter required Twilio details.

<figure><img src="/files/JlXvB72uVUVbrGYL7O6O" alt=""><figcaption></figcaption></figure>

### For WhatsApp Business API (WABA)

Enter required WhatsApp Business API credentials.

<figure><img src="/files/y0Ss1ytEZ07pKSDbbjLc" alt=""><figcaption></figcaption></figure>

**Step 3: Save the Configuration**

Click Save.

Once saved, the Configuration status will remain in draft state.

**Step 4: Validate the Configuration**

Click Validate.

WhatsApp4Dynamics will verify the entered credentials and connection details.

<figure><img src="/files/5xVXP2h4vtFe2wab4hlu" alt=""><figcaption></figcaption></figure>

### Validation Result

**If Validation is Successful**

* The Configuration status changes from: Draft → Valid
* A success notification is displayed.

<figure><img src="/files/6hKtTwQWBf7HVvnpTSYU" alt=""><figcaption></figcaption></figure>

**If Validation Fails**

* The Configuration status changes to Invalid.

<figure><img src="/files/BfWJpXNIvweZFNsg024q" alt=""><figcaption></figcaption></figure>

This indicates that:

* Entered credentials are incorrect
* Required details are missing

In such cases, verify the entered details and validate the Configuration again.

{% hint style="success" %}
For further queries, reach out to us at <crm@inogic.com>
{% endhint %}


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