Validate Configuration
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After entering the required Twilio or WhatsApp Business API (WABA) details in the WhatsApp4Dynamics Configuration, the configuration must be validated to ensure that the integration is set up correctly.
Step 1: Open Configuration
Navigate to: WhatsApp4Dynamics → Configurations
Open the required Configuration record.
Step 2: Enter Provider Details
Based on the selected provider, enter the required details.
Enter required Twilio details.

Enter required WhatsApp Business API credentials.

Step 3: Save the Configuration
Click Save.
Once saved, the Configuration status will remain in draft state.
Step 4: Validate the Configuration
Click Validate.
WhatsApp4Dynamics will verify the entered credentials and connection details.

If Validation is Successful
The Configuration status changes from: Draft → Valid
A success notification is displayed.

If Validation Fails
The Configuration status changes to Invalid.

This indicates that:
Entered credentials are incorrect
Required details are missing
In such cases, verify the entered details and validate the Configuration again.
For further queries, reach out to us at crm@inogic.com
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