# Questionnaires

The Questionnaire helps businesses streamline conversations by collecting user information before a chat begins and gathering feedback after it ends.

It's divided into:

**1.**    [   **Pre-Chat Questionnaire**](https://docs.inogic.com/whatsapp4dynamics/features/questionnaires/pre-chat-questionnaire)\
**2.**     [ **Post-Chat Questionnaire**](https://docs.inogic.com/whatsapp4dynamics/features/questionnaires/post-chat-questionnaire)