The Complete Guide to Dynamics 365 CRM Translation – Custom entities, field text et al.
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Questionnaires

The Questionnaire helps businesses streamline conversations by collecting user information before a chat begins and gathering feedback after it ends.

It's divided into:

1. Pre-Chat Questionnaire 2. Post-Chat Questionnaire

PreviousSeparate Sessions for Marketing and UtilityNextPre-Chat Questionnaire

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