# Create A Twilio Account (Sandbox)

To use WhatsApp4Dynamics, you need to have a **Twilio account** as it serves as a prerequisite for setting up the integration. Twilio is a cloud communications platform that provides APIs for developers to enable communication services.

WhatsApp4Dynamics leverages Twilio's WhatsApp API to enable seamless communication and collaboration within the Microsoft Dynamics 365 environment. By integrating Twilio's API, WhatsApp4Dynamics allows users to send and receive WhatsApp messages directly from their Dynamics 365 interface.

Follow this [link ](https://docs.inogic.com/whatsapp4dynamics/configuration/create-a-twilio-account-sandbox)to check out the steps of creating a Twilio account, and seamlessly integrating WhatsApp4Dynamics into your Dynamics 365 platform.

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For further queries, reach out to us at <crm@inogic.com>
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