Predict4Dynamics

Predict4Dynamics: Predictive Intelligence & Explainable AI Forecasting for Dynamics 365 CRM

Predict4Dynamics redefines how organizations capitalize on data within Microsoft Dynamics 365 CRM by seamlessly integrating sophisticated machine learning-based predictive analytics into your existing CRM platform. Rather than relying solely on historical reports or manual analysis, it enables you to forecast sales, service, and operational outcomes with actionable precision—helping you make proactive decisions that drive business growth.

With Predict4Dynamics, you can instantly identify high-value leads, anticipate revenue trends, predict customer churn, and optimize field service and project operations. By leveraging a combination of ready-to-use sample models, explainable AI, and seamless integration with Dynamics 365, the solution provides contextual, real-time predictions that are easy to interpret and act upon—without requiring complex setup.

This predictive framework supports a wide range of scenarios:

• Sales: Predict lead conversion rates, opportunity wins, and revenue trends to focus efforts on the most promising prospects.

• Customer Service: Anticipate case resolution times, detect customer sentiment, and reduce churn to enhance satisfaction and loyalty.

• Field Service: Enable predictive maintenance, optimize resource allocation, and forecast demand to minimize downtime and operational costs.

• Project Operations: Forecast project costs, timelines, and risks for better planning, delivery, and profitability.

By providing transparent, human-understandable explanations for every prediction, Predict4Dynamics bridges the trust gap in AI-driven insights, empowering CRM users to make confident decisions backed by data. Its tenant-isolated architecture ensures complete security and compliance, keeping your data within your organization’s environment.

Silent Features

• Ready-to-Use Sample Models for Leads and Opportunities: Ready-to-use sample models for common CRM entities, quickly trainable on your own organizational data.

• Extensive Coverage for OOB and Custom Entities: Extend predictive insights across out-of-the-box and custom CRM entities.

• Leveraging Multiple Predictive Models for each Entity: Segment-specific predictions or experiment with multiple models for the same entity.

• Seamless Prediction Automation & Triggers: Real-time predictions whenever records are created or updated.

• Model Customization: Tailor models using relevant data columns and business-specific filters.

• Explainable AI with Azure OpenAI: Human-understandable reasoning for each prediction.

• Configurable Prompt Templates for Insightful Explanations: Control the tone, depth, and format of AI-generated explanations.

• Scalable and Secure Tenant Isolation Framework: All AI and ML resources reside within your environment.

• Easy Configuration and Deployment: Intuitive UI for effortless model setup and management.

Predict4Dynamics empowers Dynamics 365 CRM users with a smarter, actionable approach to data—turning insights into strategic decisions. By combining predictive power, explainable AI, and seamless integration, it transforms everyday CRM tasks into forward-looking, AI-driven business outcomes.

Available for: Dynamics 365 CRM, Power Apps, and the Microsoft 365 ecosystem

Deployment: Online, secure, and fully tenant-isolated

For further queries, reach out to us at [email protected]