LiveChat4Dynamics

LiveChat4Dynamics is an effective app that connects your website's live chat visitors with Microsoft Dynamics 365 CRM.

This integration lets you handle all live chat interactions of your website visitors directly within the Dynamics 365 CRM system. With this setup, you receive instant notifications and can quickly respond to visitors from the CRM. It simplifies visitor management, personalizes interactions, and keeps you connected, ultimately helping to increase sales and profits.

Key features include:

• Prompt chatting to engage visitors instantly with live chat for immediate assistance and a better experience.

• Get instant alerts in Dynamics 365 CRM for new live chats, ensuring timely responses and better customer engagement.

• Manage and monitor all live chat conversations directly within Dynamics 365 CRM for seamless integration and visibility.

• Automatically log chat interactions as real-time records in Dynamics 365 CRM, converting them into leads, accounts, opportunities, or cases.

• Adjust chat widgets to fit your website's design and branding for a unified appearance.

Ultimately, LiveChat4Dynamics gives Dynamics users a better way to communicate and engage with customers. It uses live chat for more personalized messaging. This tool helps users stand out compared to other communication methods within their CRM processes.

Salient Features:

• Reflect chat interactions with CRM data for smooth, consistent communication in one system.

• Offers instant support and personalized responses to increase satisfaction and loyalty.

• Automates lead capture and follow-up to boost efficiency and productivity in converting visitors.

• Provides prompt responses and real-time management to optimize workflows and overall performance.

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Available for: Microsoft Dynamics 365 CRM and Dataverse. | Deployment: Online.

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