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WhatsApp4Dynamics

WhatsApp4Dynamics is a solution that integrates the popular messaging application WhatsApp with Microsoft Dynamics 365 CRM platform.
It serves as a bridge between WhatsApp Business Account and Dynamics 365, enabling users to utilize WhatsApp's messaging capabilities within the Dynamics 365 environment.
  • Send and receive messages and notifications directly from within the Dynamics 365 interface.
  • With this integration streamline communication process and enhance customer engagement.
  • Leverage automation capabilities, allowing users to set up trigger messages based on specific events, such as sending automated WhatsApp messages on CRM actions.
  • It also integrates CRM data with WhatsApp Business Account, providing users with access to customer information and context-rich conversations.
Ultimately, WhatsApp4Dynamics offers Dynamics users an enhanced communication and engagement tool to leverage the power of WhatsApp within their CRM workflows.

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Last modified 4mo ago