What's New!

Version 9.0.0.0

Features

• Enables sending and receiving live chat messages directly from within Microsoft Dynamics.

• Provides prompt notifications and updates from the Messaging Account on CRM, keeping users informed.

• Maintains a history of conversations within Microsoft Dynamics 365 CRM, providing communication records.

• Leverage LiveChat4Dynamics for customer engagement, such as sending notifications, sales, instant updates, or marketing messages from Microsoft Dynamics 365 CRM.

• You can create any other OOB or custom entity from Message conversations.

• Customize the message templates as per your need, including Dynamic fields of the CRM, and send a message.

• Access message interface from within the CRM records to have a seamless and integrated approach to customer communication, which can lead to improved customer service and relationship management.

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