Configuring Hierarchy Structure
Attachments/Documents of Dynamics 365 CRM records can be stored in SharePoint sites on the basis of hierarchy.
To achieve this, follow the steps given below:
Go to Advanced Settings --> Settings --> Document Management Settings.
Select Entities --> Enter the URL of the respective SharePoint site.
Enable the Checkbox ‘Based on Entity’ --> Select either of the entities, Account or Contact --> Complete the process by clicking on ‘Next’ and ‘Finish’.
Click on Finish.
When hierarchy is enabled, the path structure will look as shown below.
Next, go to Quote --> Select a Quote --> Click on Attach2Dynamics button --> Drag and Drop the required file.
Next, go to the SharePoint site. Here, the respective file will be stored in the following manner: Account --> Account Name_guid --> Quote --> Quote Name_guid.
Last updated