# Features WhatsApp4Dynamics has the following features: 1. [WhatsApp Conversation Manage](https://docs.inogic.com/whatsapp4dynamics/features/integrated-whatsapp-with-dynamics-365-crm)r 2. [Chat Notifications ](https://docs.inogic.com/whatsapp4dynamics/features/chat-notifications) 3. [Send Multimedia Attachments](https://docs.inogic.com/whatsapp4dynamics/features/send-attachments) 4. [Message Template](https://docs.inogic.com/whatsapp4dynamics/features/message-template) 5. [Mapping Dynamics 365 CRM Records](https://docs.inogic.com/whatsapp4dynamics/features/mapping-crm-records) 6. [Easy-To-Use Chat User Interface](https://docs.inogic.com/whatsapp4dynamics/features/easy-to-use-chat-user-interface) 7. [Store Chat History in Chat Sessions](https://docs.inogic.com/whatsapp4dynamics/features/store-chat-history-in-chat-sessions) 8. [Trigger and Send Automated WhatsApp Messages](https://docs.inogic.com/whatsapp4dynamics/features/trigger-and-send-automate-whatsapp-messages) 9. [Separate Sessions for Marketing and Utility](https://docs.inogic.com/whatsapp4dynamics/features/separate-sessions-for-marketing-and-utility) 10. [Questionnaires](https://docs.inogic.com/whatsapp4dynamics/features/questionnaires) 11. [Dynamic Field Mapping](https://docs.inogic.com/whatsapp4dynamics/features/dynamic-field-mapping) 12. [Static Field Mapping](https://docs.inogic.com/whatsapp4dynamics/features/static-field-mapping) 13. [Single and Double Opt-In for WhatsApp Marketing Consent](https://docs.inogic.com/whatsapp4dynamics/features/single-and-double-opt-in-for-whatsapp-marketing-consent) 14. [Assign Chat](https://docs.inogic.com/whatsapp4dynamics/features/assign-chat) 15. [Discuss Chat](https://docs.inogic.com/whatsapp4dynamics/features/discuss-chat) 16. [Export Chat History in Multiple Formats](https://docs.inogic.com/whatsapp4dynamics/features/export-chat-history-in-multiple-formats) 17. [Voice Call](https://docs.inogic.com/whatsapp4dynamics/features/voice-call) 18. [Restrict Chat with Unknown Number](https://docs.inogic.com/whatsapp4dynamics/features/restrict-chat-with-unknown-number) {% hint style="success" %} For further queries, reach out to us at {% endhint %}