> For the complete documentation index, see [llms.txt](https://docs.inogic.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.inogic.com/whatsapp4dynamics/features.md).

# Features

WhatsApp4Dynamics has the following features:

1. [WhatsApp Conversation Manage](/whatsapp4dynamics/features/integrated-whatsapp-with-dynamics-365-crm.md)r 
2. [Chat Notifications ](https://docs.inogic.com/whatsapp4dynamics/features/chat-notifications)
3. [Send Multimedia Attachments](https://docs.inogic.com/whatsapp4dynamics/features/send-attachments)
4. [Message Template](https://docs.inogic.com/whatsapp4dynamics/features/message-template)
5. [Mapping Dynamics 365 CRM Records](https://docs.inogic.com/whatsapp4dynamics/features/mapping-crm-records)
6. [Easy-To-Use Chat User Interface](https://docs.inogic.com/whatsapp4dynamics/features/easy-to-use-chat-user-interface)
7. [Store Chat History in Chat Sessions](https://docs.inogic.com/whatsapp4dynamics/features/store-chat-history-in-chat-sessions)
8. [Trigger and Send Automated WhatsApp Messages](https://docs.inogic.com/whatsapp4dynamics/features/trigger-and-send-automate-whatsapp-messages)
9. [Separate Sessions for Marketing and Utility](https://docs.inogic.com/whatsapp4dynamics/features/separate-sessions-for-marketing-and-utility)
10. [Questionnaires](https://docs.inogic.com/whatsapp4dynamics/features/questionnaires)
11. [Dynamic Field Mapping](https://docs.inogic.com/whatsapp4dynamics/features/dynamic-field-mapping)
12. [Static Field Mapping](https://docs.inogic.com/whatsapp4dynamics/features/static-field-mapping)
13. [Single and Double Opt-In for WhatsApp Marketing Consent](https://docs.inogic.com/whatsapp4dynamics/features/single-and-double-opt-in-for-whatsapp-marketing-consent)
14. [Assign Chat](https://docs.inogic.com/whatsapp4dynamics/features/assign-chat)
15. [Discuss Chat](https://docs.inogic.com/whatsapp4dynamics/features/discuss-chat)
16. [Export Chat History in Multiple Formats](https://docs.inogic.com/whatsapp4dynamics/features/export-chat-history-in-multiple-formats)
17. [Voice Call](/whatsapp4dynamics/features/voice-call.md)
18. [Restrict Chat with Unknown Number](/whatsapp4dynamics/features/restrict-chat-with-unknown-number.md)
19. Create Customer and Record from Chat
20. Block and Unblock Functionality
21. Session Timeout Management

{% hint style="success" %}
For further queries, reach out to us at <crm@inogic.com>
{% endhint %}


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