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What's New!
- Provision to create more engaging messages with all kinds of text formatting using Message Rich Text.
- Provision to set up preferences to receive alert notifications as per user’s choice
- Provision to configure the alerts as dismissible/non-dismissible
- Provision to configure the alerts as auto dismissible/non-auto dismissible
- Provision to search for notifications on Notification panel
- Provision to configure Event-based alerts
- Provision to configure email alert notifications for activity type entities
- Supports OOB as well as Custom Entities
- Create Announcement and Rule-Based/Record-Based
- Alerts can be viewed as pop-ups, form notifications, or sent as email not only to users but also to the customers
- Alerts levels can be categorized as Information, Warning or Critical
- View the log of alerts read/dismissed by users
- Add start/expiration dates for all alerts
- Alerts can be configured to be shown to a particular set of audiences as well as for dynamic audiences
- Related records can also be added for Notification and Email audiences
- View alerts from anywhere in CRM
Last modified 4mo ago