FAQs

1) Does it support custom entity?

Yes, it supports OOB as well as custom entities.

2) Does it work on tablet and mobile phones(iOS and Android)?

It works on tablets and mobile of both iOS and Android OS.

3) How to use BPF in Kanban Board?

BPF is by default enabled on Kanban Board. To select a BPF you can choose it from the drop down on the Kanban Board.

4) Can I create custom activity against a record?

Yes, by adding the logical name of that entity in Activity Section while configuring the Kanban Board.

5) Kanban Board is not visible to a user?

User should have a security role "System Administrator" or "Kanban Board User" to see Kanban Board.

6) I am not able to see Kanban Board even after configuration?

Kanban Board works on Online for UCI.

7) We have done a sandbox copy of the production environment to a TEST environment and would like to work with 'Kanban Board' solution in this new instance. What should we do?

For this, you need to delete the Inogic License Details record from your sandbox environment. After deleting, the next step would be to activate the license.

To delete the Kanban Board license follow the steps given below:

  • Navigate to Advanced Find.

  • Select Inogic License Details in ‘Look for’ --> Click on Results button.

  • Select the Kanban Board record and delete it.