> For the complete documentation index, see [llms.txt](https://docs.inogic.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.inogic.com/deduped/features/duplicate-prevention/prevent-client-side-duplicate-records.md).

# Prevent Client Side Duplicate Records

### Here are two ways DeDupeD can prevent client-side duplicate records:

1. **Prevent duplicates on field changes:** To see how DedupeD helps you prevent duplicates on field changes, follow the steps given below:
   * Navigate to **Sales Hub** --> Contact Entity --> Click on **‘New’** button.

<figure><img src="/files/UMhPQLNROYqwwTh9oNVP" alt="Prevent Client Side Duplicate Records"><figcaption></figcaption></figure>

* A new contact record form will appear.

<figure><img src="/files/ccasFM4jVTUKWiIyzpVQ" alt="Prevent Client Side Duplicate Records"><figcaption></figcaption></figure>

* Enter a name in the **‘First Name’** field.

<figure><img src="/files/nOhbDX4czWmmBFljomXp" alt="Prevent Client Side Duplicate Records"><figcaption></figcaption></figure>

* If a contact record with the same first name already exists, then you will see a pop-up that will prevent you from creating a duplicate.

<figure><img src="/files/kxIRzzLInwJzBNI4efYW" alt="Prevent Client Side Duplicate Records"><figcaption></figcaption></figure>

* If, for some business reasons, you want to ignore duplicates and continue creating the record, then click on **‘Ignore’**.

<figure><img src="/files/k9onwb1wkC5RyoTEGM4C" alt="Prevent Client Side Duplicate Records"><figcaption></figcaption></figure>

2. **Prevent duplicate upon saving the record:** To prevent duplicates upon saving the records, follow the steps given below:
   * Enter a detail in CRM and click on **‘Save’.**

<figure><img src="/files/N3yBed5STr80jVhM0Lxc" alt="Prevent Client Side Duplicate Records"><figcaption></figcaption></figure>

* If a record with same details already exists in the CRM, then you will see a pop-up that will prevent you from creating a duplicate.

<figure><img src="/files/LRhXvvxNsbAlvZZ3p7fA" alt="Prevent Client Side Duplicate Records"><figcaption></figcaption></figure>

* If, for some business reasons, you want to ignore duplicate and save the record, then click on **‘Ignore and Save’**.

<figure><img src="/files/wH8XPcxpZ6meMiBqgI54" alt="Prevent Client Side Duplicate Records"><figcaption></figcaption></figure>

3. **Prevent duplicates blocked by Enforce Duplicate Prevention:**

Not all duplicate rules behave the same way. Depending on how a rule is configured, it can either warn the user about a possible duplicate (and let them save anyway) or block the record from being saved altogether.

This behavior is controlled by the Enforce Duplicate Prevention setting on each matching rule:

* Disabled (No): The rule flags a possible duplicate, but the user can still choose to save the record.
* Enabled (Yes): The rule treats the match as a hard block — the record cannot be saved until it no longer matches.

**Example Scenario**

Suppose a Contact entity has two duplicate detection rules set up like this:

| Matching Rule          | Match Type  | Enforce Duplicate Prevention |
| ---------------------- | ----------- | ---------------------------- |
| First Name + Last Name | Fuzzy Match | No                           |
| Email Address          | Exact Match | Yes                          |

**Example 1: Duplicate caught by the First Name + Last Name rule (Enforce Duplicate Prevention = No)**

Since this rule doesn't enforce prevention, the system flags the record as a possible duplicate but still lets the user proceed. The duplicate pop-up shows an 'Ignore and Save' button, so the user can review the match and save anyway if they're confident it's not a real duplicate.

<figure><img src="/files/VQ14UcvtTqTUWFtViESA" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/vBVl8vWjwexFv6AtvXIB" alt=""><figcaption></figcaption></figure>

**Example 2: Duplicate caught by the Email Address rule (Enforce Duplicate Prevention = Yes)**

Because this rule enforces prevention, the system treats the match as restricted. The duplicate pop-up shows only a 'Cancel' button — there's no way to save the record until the conflicting email address is changed.

<figure><img src="/files/NpGgecZaRXsHAhNHkPIJ" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/uQZHY6ldXHaXzdYw67ar" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
For further queries, reach out to us at <crm@inogic.com>
{% endhint %}
