1) Last Touch Date vs Last Processed Date vs Enable Tracking Date


2) How to send the Daily, Weekly & Monthly tracking reports automatically?


3) What if you see all the processes of 'User Adoption Monitor' in 'Draft/Deactivated' state after importing the User Adoption Monitor solution from the website?

Once the solution is imported, please follow the below steps to activate all the processes of User Adoption Monitor.

  • Navigate to Advanced Settings --> Settings --> Process Center --> Processes.

  • Under 'All Processes' view, activate the processes as shown below: