FAQs

1) Last Touch Date vs Last Processed Date vs Enable Tracking Date

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2) How to send the Daily, Weekly & Monthly tracking reports automatically?

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3) What if you see all the processes of 'User Adoption Monitor' in 'Draft/Deactivated' state after importing the User Adoption Monitor solution from the website?

Once the solution is imported, please follow the below steps to activate all the processes of User Adoption Monitor.

  • Navigate to Advanced Settings --> Settings --> Process Center --> Processes.

  • Under 'All Processes' view, activate the processes as shown below: