Duplicate Exclusion
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The Duplicate Record Exclusion feature allows users to whitelist specific duplicate records to prevent them from being captured in future detections. With authorized user roles, selected duplicates can be excluded via an "Exclude" button, which creates a backend exclusion record, ensuring the chosen records are removed from duplicate results in future detections.
Suppose you are detecting duplicates in Dynamics 365 CRM for contact entity based on first name and last name fields, and in the duplicate detection result, you find certain records that are not duplicates as they have different email domains.
In order to exclude records from duplicate detection, follow the steps given below:
Once you find a record that you want to exclude from your future duplicate checks.
Select the record and click on “Exclude” button.
Click on “Continue”.
Now the selected record will be excluded from your future duplicate checks.
