# What's New!

## Version 9.0.0.13

* Improved stability and added the Unread Message Count feature.

## Version 9.0.0.12

* Minor bug fixes related to manual entry of Dynamic Variables in Message Templates.

## Version 9.0.0.11

* Bug fixes related to the Notification Panel and Chat Session Owner.

## Version 9.0.0.10

* Improve Stability Related to the side pane.

## Version 9.0.0.9

* Added Customizable Dynamic Variable Message Template feasibility.

## Version 9.0.0.8

* Minor Bug fixes Related to Edit Template On Chat UI.

## Version 9.0.0.7

* Added the Single & Double Opt-in Features.

## Version 9.0.0.6

* Added the feasibility of 24-hour session timeout & scrollable chat UI.

## Version 9.0.0.5

* Now you can use the Pre and Post Chat Questionnaire features.

## Version 9.0.0.4

* Implemented DLL obfuscation.

## Version 9.0.0.3

* Improve stability of UI and added assign the chat session to User/Team feature.

## Version 9.0.0.2

* Added Team and out-of-box assignment functionality.

## Version 9.0.0.1

* Basic outgoing incoming messaging functionality integrated into CRM.

## Version **9.0.0.0**

### Features

* Enables sending and receiving messages directly from within Microsoft Dynamics.
* Provides prompt notifications and updates from the Messaging Account on CRM, keeping users informed.
* Maintains a history of conversations within Microsoft Dynamics 365 CRM, providing communication records.
* Supports the sharing of images along with text to enrich the conversational experience with clients within the CRM environment.
* Integrate Messaging Service within Microsoft Dynamics 365 CRM to send automated messages based on CRM actions.
* Leverage TextSMS4Dynamics for customer engagement, such as sending notifications, updates, or marketing messages from Microsoft Dynamics 365 CRM.
* You can create any other OOB or custom entity from Message conversations.
* Customize the message templates as per your need, including Dynamic fields of the CRM and send a message.
* Access message interface from within the CRM records to have a seamless and integrated approach to customer communication, which can lead to improved customer service and relationship management.

{% hint style="success" %}
For further queries, reach out to us at <crm@inogic.com>
{% endhint %}


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