What's New!

Version 9.0.0.13

• Improved stability and added the Unread Message Count feature.

Version 9.0.0.12

• Minor bug fixes related to manual entry of Dynamic Variables in Message Templates.

Version 9.0.0.11

• Bug fixes related to the Notification Panel and Chat Session Owner.

Version 9.0.0.10

• Improve Stability Related to the side pane.

Version 9.0.0.9

• Added Customizable Dynamic Variable Message Template feasibility.

Version 9.0.0.8

• Minor Bug fixes Related to Edit Template On Chat UI.

Version 9.0.0.7

• Added the Single & Double Opt-in Features.

Version 9.0.0.6

• Added the feasibility of 24-hour session timeout & scrollable chat UI.

Version 9.0.0.5

• Now you can use the Pre and Post Chat Questionnaire features.

Version 9.0.0.4

• Implemented DLL obfuscation.

Version 9.0.0.3

• Improve stability of UI and added assign the chat session to User/Team feature.

Version 9.0.0.2

• Added Team and out-of-box assignment functionality.

Version 9.0.0.1

• Basic outgoing incoming messaging functionality integrated into CRM.

Version 9.0.0.0

Features

• Enables sending and receiving messages directly from within Microsoft Dynamics.

• Provides prompt notifications and updates from the Messaging Account on CRM, keeping users informed.

• Maintains a history of conversations within Microsoft Dynamics 365 CRM, providing communication records.

• Supports the sharing of images along with text to enrich the conversational experience with clients within the CRM environment.

• Integrate Messaging Service within Microsoft Dynamics 365 CRM to send automated messages based on CRM actions.

• Leverage TextSMS4Dynamics for customer engagement, such as sending notifications, updates, or marketing messages from Microsoft Dynamics 365 CRM.

• You can create any other OOB or custom entity from Message conversations.

• Customize the message templates as per your need, including Dynamic fields of the CRM and send a message.

• Access message interface from within the CRM records to have a seamless and integrated approach to customer communication, which can lead to improved customer service and relationship management.

For further queries, reach out to us at [email protected]