> For the complete documentation index, see [llms.txt](https://docs.inogic.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.inogic.com/marketing4dynamics/configuration/sync-marketing-list-members.md).

# Sync Members from CRM to Mailchimp through Marketing Lists

In previous section, we synced **Mailchimp Audience** to **Dynamics 365 CRM** and eventually synced Mailchimp **Members** to CRM **Contacts/Leads**. 

In this section,  we will sync **Dynamics 365 CRM Marketing List** to **Mailchimp** which will eventually sync CRM **Contacts/Leads** to **Mailchimp**. 

Also, it will only sync those contacts/leads which were **added** to the **Marketing List.** 

This is helpful when you want to plan and execute marketing activities through Mailchimp targeting the customers in Dynamics 365 CRM. You can create **Marketing List** in CRM with **contacts/leads** and then with a **single click** you can initiate the **sync** process for that Marketing List. 

There are two marketing lists, static and dynamic. When working with a Static Marketing List, you only need to initiate the sync manually the first time. Once the initial sync is completed:

* Any new members added to the marketing list will automatically be synced to Mailchimp.
* Any updates made to existing members of the list will also be synced automatically.
* If a member is removed from the Static Marketing List in CRM, the associated tag is automatically removed from that contact in Mailchimp during synchronization.

However, when using Dynamic Marketing Lists, the behavior is different because these lists are rule-based and do not store members explicitly. Instead, members are evaluated dynamically at runtime based on the defined criteria. For a dynamic list, you have to manually sync the list every time to associate and disassociate tags/interests.

{% hint style="info" %}
**Note: For adding or removing members based on Advanced Find criteria, we strongly recommend using a Dynamic Marketing List instead of a Static Marketing List. Dynamic lists automatically stay up to date and provide more reliable synchronization. This also avoids a Microsoft Dynamics 365 limitation where members added or removed through Advanced Find on a Static Marketing List may not be captured for synchronization.**

**Example: If you add members to an already synced Static Marketing List using "Add using Advanced Find", those newly added members will not be automatically synced to Mailchimp because they are not captured by the synchronization process because of the Microsoft Dynamics 365 limitation.**
{% endhint %}

**For Example:** You have imported a list of contacts to Dynamics 365 CRM of those who have attended the webinar or any promotional event. Now, you want to push those contacts to Mailchimp so that the Marketing team can send them further exclusive promotional campaigns. In this case, you can create a new Marketing List **'2021 Event Attendees'** in CRM and add all those contacts into it.

Now to sync this Marketing List to Mailchimp, follow the steps given below:

* Go to **Settings -> Setup -> Sync Marketing List/Members --> Click on ‘Manage’.**

![](/files/zev3xjAM6RRLmeiF8jiJ)

* This will be redirected to Marketing List **home grid.**

![](/files/mlqLWZft2MTNPezm8ZuQ)

* Or, directly go to **Marketing4Dynamics App -> Marketing -> Marketing Lists.**

![](/files/6QU0KePSFz1Q4dgFLsN9)

* Click on **'+ New'** to create a new Marketing List.

![](/files/ywQ4NKRmqwcM7TXDEoM1)

* This will open up a Marketing4Dynamics Marketing List form.

![](/files/qNg9AVM5AY1XT2rax6Mn)

* [For Tags](/marketing4dynamics/configuration/sync-marketing-list-members/sync-marketing-list-members.md)
* [For Interests / Groups](/marketing4dynamics/configuration/sync-marketing-list-members/sync-marketing-list-members-1.md)

{% hint style="success" %}
For further queries, reach out to us at <crm@inogic.com>
{% endhint %}


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