# Delayed Charge Schedules

The Delayed Charge Schedule is used to create a schedule by which the customer will be penalized for the overdue payment for a certain period of time.

### How to Create a Delayed Charge Schedule:

* Navigate to **Subscription and Recurring Billing Management App --> Schedules --> Delayed Charge Schedules --> Click on ‘New’ button.**

![](https://272130504-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M0QoyqUVI8_HaZ9FOSL%2F-Mb0ze7KDu-76DFUu0-w%2F-Mb11F3DkKyLOiRuzi84%2FDelayed_1.png?alt=media\&token=929ab4c6-bfe1-4eac-9dac-cfb863789726)

* Enter the required information in the following fields --> Click on **Save.**
  * **Schedule Name:** Descriptive name of the Delayed Charge Schedule.&#x20;
  * **Product:** The Product that will represent the Delayed Charge on the Invoice/Order&#x20;
  * **Frequency Option:** The frequency of which to charge a penalty on Invoice/Order. For example, if you choose monthly, every month after the days past due count there would be a separate delayed charge line on the Invoice or order. Suppose the **‘Due date’** is set to 21st March and **‘Days past due’** count is set to 15 then the first delayed charge will be applied on 5th of April and on 5th of every month. The frequency options available are as follows:
    * Once&#x20;
    * Daily&#x20;
    * Weekly&#x20;
    * Monthly&#x20;
    * Quarterly&#x20;
    * Semi-annually&#x20;
    * Annually
  * **Percentage:** The percentage of the Invoice amount to be charged as a penalty.&#x20;
  * **Days Past Due Count:** Determines the number of days past due before the delayed charges are triggered.

![](https://272130504-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M0QoyqUVI8_HaZ9FOSL%2F-Mb0ze7KDu-76DFUu0-w%2F-Mb11O9rpzYi-plyt-M2%2FDelayed_2.png?alt=media\&token=fa37a2d2-74a1-4089-9a0e-d23997035831)

{% hint style="info" %}
**Note: Customer must have a penalty product that will be used as the Delayed Charged Product. Also, the penalty product should be on the same pricelist as of the invoice/order details.**
{% endhint %}

![](https://272130504-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M0QoyqUVI8_HaZ9FOSL%2F-Mb0ze7KDu-76DFUu0-w%2F-Mb11U44sGJlGwIaazdy%2FDelayed_3.png?alt=media\&token=29b9f1cd-ab4b-4af9-83c0-fbe8877f2a82)

![](https://272130504-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M0QoyqUVI8_HaZ9FOSL%2F-Mb0ze7KDu-76DFUu0-w%2F-Mb11biSXdnWIjp57e0J%2FDelayed_4.png?alt=media\&token=cbf7f226-8c0e-4190-b3b6-1db3c608550f)

{% hint style="success" %}
For further queries, reach out to us at <crm@inogic.com>
{% endhint %}
