FAQs

1) After importing InoLink solution from website all the Processes of InoLink is in a 'Draft/Deactivated' state. What to do?

Once the solution is imported, please follow the below steps to activate all the processes of InoLink.

• Click on the gear icon --> Select Advanced Settings.

• Next, select Processes.

• From 'All Process' View, activate the process shown in the below screenshot:

2) How does InoLink support in regards to syncing tax information from QuickBooks to CRM for US customers?

Well, if a specific tax code is set on the customer in QuickBooks, then these tax details get synced to CRM, and if location-based tax is enabled on the QuickBooks side, then InoLink restricts the support of syncing this tax information.

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