# Notifications

> #### Get notified of sales alerts in Dynamics 365 CRM, and access your notifications from anywhere within CRM using [Alerts4Dynamics](https://bit.ly/3C3EvY9)! To explore more, download a 15-day trial of this notification app from our [website](https://bit.ly/3C3EvY9) or [Microsoft AppSource](https://appsource.microsoft.com/en-gb/product/dynamics-365/inogic.alerts-4-dynamics-add-manage-schedule-notification?tab=Overview).

### View Notifications

Every alert message is shown to the users as **Notifications**. The Notifications button is on the ribbon and can be accessed from anywhere in the Dynamics 365 CRM.

Whenever there is a new notification, a red dot comes on the Notication button. Once the notification is read, this **Red dot** disappears.

<figure><img src="/files/-MHuNmKFeQ29Y6jeIO3K" alt="Notifications Dynamics 365 CRM"><figcaption></figcaption></figure>

Notifications can be seen by clicking on the Notification button.

<figure><img src="/files/e4LNGfwpi05LLI0b4fMx" alt="Notifications Dynamics 365 CRM"><figcaption></figcaption></figure>

### How to dismiss Notifications?

Notifications can be dismissed at any time. There are two ways to dismiss Notifications:

* **Dismiss Alerts individually:** Every alert can be dismissed individually by clicking on cross icon next to it.

<figure><img src="/files/qwiTOZhumtcfw3wReLnT" alt="Notifications Dynamics 365 CRM"><figcaption></figcaption></figure>

* **Dismiss all Alerts at once:** All the alerts can be dismissed at once by clicking on **Dismiss All** button.

<figure><img src="/files/9ndRtsfivVTewLwVrtCn" alt="Notifications Dynamics 365 CRM"><figcaption></figcaption></figure>

#### Dismissible Alert Notifications

If user sets **‘Is Dismissible’** field as **‘Yes’** then the alert can be dismissed. In this case, ‘**X**’ button will continue showing up on the alert notification indicating that the alert notification is dismissible.

<figure><img src="/files/84vQLqyCxwi22rZ7GHp1" alt="Notifications Dynamics 365 CRM"><figcaption></figcaption></figure>

<figure><img src="/files/oRFMmD2QGnmghyLRaRb0" alt="Notifications Dynamics 365 CRM"><figcaption></figcaption></figure>

If user sets **‘Is Dismissible’** field as **‘No’** then the alert cannot be dismissed. In this case, **‘X’** button will not be displayed on the alert notification indicating that the alert notification is non-dismissible.

<figure><img src="/files/TP0ePTPMSVdZXnjqaqLn" alt="Notifications Dynamics 365 CRM"><figcaption></figcaption></figure>

<figure><img src="/files/SrRWZdtp1ezlgnmIZBr0" alt="Notifications Dynamics 365 CRM"><figcaption></figcaption></figure>

{% hint style="info" %}
**Note:**

* **By default the value of the field ‘Is Dismissible’ will be ‘Yes’**&#x20;
* **Despite setting dismissible as ‘No’, alert will still be dismissed if the respective notification is deactivated or the ‘Display until’ date of the alert message is already passed**
  {% endhint %}

### Log of Notifications

You can see the log of Read/Dismissed Notifications in the Notification tab.

Just go to **Alerts4Dynamics App --> Alerts --> Select Alert --> Select Message --> Notification Tab --> Select Notification** and you can view the status.&#x20;

<figure><img src="/files/-MHuPyDKO8gpa756Y6tS" alt="Notifications Dynamics 365 CRM"><figcaption></figcaption></figure>

{% hint style="info" %}
**Note: Only Alerts4Dynamics Administrator, Alerts4Dynamics Manager and System Administrator can see Log of Alert Notifications in Dynamics 365 CRM.**
{% endhint %}

&#x20;

{% hint style="success" %}
For further queries, reach out to us at <crm@inogic.com>
{% endhint %}


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