> For the complete documentation index, see [llms.txt](https://docs.inogic.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.inogic.com/user-adoption-monitor/configuration/setting-up-common-operations.md).

# Setting up Common Operations

User Adoption Monitor helps to track common user actions in Dynamics 365 CRM.

Given below are the steps to track CRUD operations in Dynamics 365 CRM.

* Navigate to **User Adoption Monitor App --> Manage Entity Action**.
* Once you click the **Manage Entity Action** button, a screen opens listing the most commonly used OOB Entities and Actions. It also lists all the available custom entities and actions. Apart from that, it allows you to enable tracking of the most commonly performed Actions on any entity like **Create, Update, Delete and Assign.**

<figure><img src="https://272130504-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M0QoyqUVI8_HaZ9FOSL%2Fuploads%2FpodwQeJnAK4Z17HKz23o%2Fimage.png?alt=media&amp;token=26693b91-991b-45cc-9b2c-9f64e8730cb5" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Note: Sample entity tracking configurations are shipped and installed along with the product.**
{% endhint %}

{% hint style="success" %}
For further queries, reach out to us at <crm@inogic.com>
{% endhint %}