# Set User Sequence

The **'Sequence'** field in the **'User Workload'** entity field is used for deciding the sequence of the users. This Sequence field is a numeric field and starts with 0. 

Only **Lead Assignment Administrator** or **System Administrator** can change the sequence of the user. An administrator can directly change the sequence from the sub-grid and would not need to open each record to change the sequence.

<figure><img src="https://272130504-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M0QoyqUVI8_HaZ9FOSL%2F-MZJz_QSdoRjhaZQyMzm%2F-MZK-wnhWsL2Kg3-GwvQ%2FSequence_1.jpg?alt=media&#x26;token=8bb430ab-aa7f-43ed-996d-68697c37089b" alt="Set User Sequence"><figcaption></figcaption></figure>

The records will get assigned from lowest to highest sequence and will work with both **Round Robin** and **Capacity** algorithm.&#x20;

By default all users will have **0** sequence. If no sequence is provided then the records will get assigned by date when the user workload is created (i.e. date when a user added in the queue).&#x20;

You cannot add duplicate sequence number for two or more users. It will restrict the user from adding same sequence number for the users.

{% hint style="success" %}
For further queries, reach out to us at <crm@inogic.com>
{% endhint %}

###