> For the complete documentation index, see [llms.txt](https://docs.inogic.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.inogic.com/deduped/features/duplicate-prevention.md).

# Duplicate Prevention

{% embed url="<https://youtu.be/Z-xPaeYDPEI?si=qTn-2eVAZMmZREqY>" %}

Apart from identifying duplicates, you can also prevent duplicate records from entering the CRM system, both on the client side and server side.

After setting up the duplicate matching rules and conditions, you can prevent duplicates on both the client side and server side:

* [Prevent Client Side Duplicate Records](https://docs.inogic.com/deduped/features/duplicate-prevention/prevent-client-side-duplicate-records)
* [Prevent Server Side Duplicate Records](https://docs.inogic.com/deduped/features/duplicate-prevention/prevent-server-side-duplicate-records)

{% hint style="success" %}
For further queries, reach out to us at <crm@inogic.com>
{% endhint %}


---

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