Account

In this section you will see how to do mapping for Account entity.

Field Mappings for Account:

CRM Attribute Name

QB Attribute Name

Description

Account Name

Company Name

Note: When you sync from CRM to QB, Account name gets mapped to Company name and the Customer name is set as Company name.

Also when you sync from QB to CRM check if Customer contains Company name then sync that customer as Account in CRM.

Account Number

Account No.

Account Number of CRM gets mapped to Account No. in QB and vice versa.

Main Phone

Main Phone

Main Phone of CRM gets mapped to Main Phone in QB and vice versa.

Other Phone

Alt. Phone

Other Phone of CRM gets mapped to Alt. Phone in QB and vice versa.

Payment Terms

Payment Terms

Payment Terms of CRM gets mapped to Payment Terms in QB and vice versa.

Note: Consider in both systems payment terms are specified with same names.

Price List

Price Level

Price List of CRM Account gets mapped with Price Level in QB customer and vice versa.

Note: Price Lists/Price Levels should have the same names in both systems.

This is not available for sync in QuickBooks Online.

Owner

Rep

Note: Here we check who is the owner of the account and then check what is the Sales Rep Id specified for that owner and then map that Sales Rep Id to QB Customer Rep and vice versa.

This is not available for sync in QuickBooks Online.

Fax

Fax

Fax of CRM Account gets mapped with Fax in QB customer and vice versa.

Email

Main Email

Email of CRM Account gets mapped with Main Email in QB customer and vice versa.

If the Account has a primary contact, the email address from the contact will be picked up.

Credit Limit

Credit Limit

Credit Limit of CRM Account gets mapped with Credit Limit in QB customer and vice versa.

Currency

Currency

Currency of CRM Account gets mapped with Currency in QB customer and vice versa.

Note: Both CRM and QuickBooks system must have same currency names.

Primary Contact

Contact

Primary Contact of CRM gets mapped to Contact in QB as follows:

Primary Contact <--> Contact

Salutation <--> Full Name (Salutation)

First Name <--> Full Name (First Name)

Middle Name <--> Full Name (Middle ) Initials (only Middle Initials must specify)

Last Name <--> Last Name

Category

Customer Type

Category of CRM Account gets mapped with Customer Type in QB customer and vice versa.

Note: Both CRM and QuickBooks system must have same Category and Customer type.

Address section

Address Details /Invoice Bill To

Note: CRM addresses Lines gets mapped to QB Address details as follows:

CRM address <--> QB address

Address Name + Address 1:Primary Contact Name + Street 1+ Street 2 + Street 3 <--> Address

City <--> City

State/Province <--> State/Province

Zip/Postal Code <--> Zip/Postal Code

Country/Region <--> Country/Region

For further queries, reach out to us at crm@inogic.com

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