Setting up User Adoption Configuration
Last updated
Last updated
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Once the User Adoption Monitor solution is installed and activated, there is already a User Adoption Configuration record created for you. In case if the record is not created or you wish to update the existing record please follow the below-mentioned steps.
Navigate to User Adoption Monitor App --> Configuration.
Click on (+ New) to create a new User Adoption Configuration record (if no record is already created) --> Fill values in the following fields.
Field | Description |
Enable | Choose Yes, to enable system-wide flag for monitoring user actions. To disable system-wide monitoring set this flag as No. |
Track Details | You can select either Yes or No. If you choose yes, it creates Tracking Details record otherwise, it won`t create Tracking Details record. |
CRM URL | CRM URL to be used to generate record links in tracking information |
Notify Failures | Click on the checkbox and fill email details which will appear below. Enabling this feature will send the user a daily email at 12:05 AM consisting the error logs if there are any failures at any point of time while using User Adoption Monitor. |
If you enable Track Details in User Adoption Configuration entity, then the tool will also store a link to the record on which the action was performed by the user.
For further queries, reach out to us at crm@inogic.com